Our Results

The Opportunity: Resident physicians needed a safe space to process their experiences navigating the challenges of the pandemic and residency.

Our Method: We partnered with the hospital system to offer one-on-one coaching to all resident physicians. Residents scheduled the virtual sessions at a time that worked best for them and selected the rhythm that worked for them. All sessions were confidential.

Our Impact: The coaching program provided a safe, confidential space for residents to pause, reflect on their experiences, goals, and challenges with an external third party who was removed from their day-to-day. Residents reported positive interactions with their coaches and scheduled one or multiple sessions with their coach throughout the year-long engagement. 

The Opportunity: The Program Director was looking for a professional development opportunity for their staff. The center leadership had noticed that different personalities tended to collide at times, especially in conversations around teaching methods.

Our Method: We designed an interactive full-day professional development session for the program. We started the day by exploring the staff’s True Colors personality. Inspired by the learning experiences the staff generally create for the little ones in their care, we invited the staff to color and engage in imaginative play to help them understand each other’s strengths, needs and blind spots. We then transitioned to small and large group discussions on conflict management and communication styles and wrapped up the day by talking about what it means to be a team. 

Our Impact: The full-day session gave staff the forum to talk about “relevant issues” and “figure out ways to deal with them.” They agreed to extend the learning beyond the session by holding future discussions on their personality types at staff meetings. The team also created team norms that they would revisit and revise regularly.

The Opportunity: A nonprofit cultural alliance was looking to engage its member organizations and individual contributors in conversations on equity and justice in the arts sector.

Our Method: We designed a three-part series to ground participants in key terminology and theories, examine how to move beyond shame, anger or guilt and invite them to engage in a framework for more inclusive and equitable change.  We grounded our work in the belief that dismantling systems of oppression is first and foremost self-work and designed sessions to move participants
through a progression that culminated in a courageous conversation on action. The topics included: Race, Power and Privilege in the Arts, Empathy in Times of Crisis, and Moving From Empathy to Action. Read more about our work here. 

Our Impact: Participants reported that the sessions had increased their awareness of self and others. They valued being in community to learn with and from one another. The sessions supported a better understanding of concepts related to equity, and how equity and the arts intersect.

The Opportunity: A national healthcare foundation was looking for an in-person multi-day experience for their remote leadership and staff. While staff had gathered for events and drives in the past, the organization had never met in-person to work ‘on the business’ itself. The Executive Director wanted the event to be “for staff by staff.”

Our Method: We partnered with a staff-led planning committee to design a two-day in-person experience that enabled connection, critical reflection of the business, and experimentation. Throughout the two days, staff had the opportunity to shape the strategy of the organization and create experiments that addressed challenges they were facing in the organization.

Our Impact: We coached the organization on key shifts, including moving from talking about something to taking deliberate action to address the challenge and moving from the belief that leadership has all the answers to staff and leaders can work together to craft solutions for the organization. After a year of experimenting, staff met again and evolved their experiments to now address strategic challenges of the organization.